First published in the April 2 print issue of the Glendale News Press.
Keck Medicine of USC hospitals and USC Student Health, part of Keck Medicine, received the designation of “LGBTQ+ Healthcare Equality Leader” in the Human Rights Campaign Foundation’s Healthcare Equality Index, or HEI.
This is the sixth time in recent years that Keck Medicine hospitals — which include USC Verdugo Hills Hospital in Glendale — have received the “LGBTQ+ Healthcare Equality Leader” distinction.
Keck Medicine’s other medical centers include Keck Hospital of USC and USC Norris Cancer Hospital.
HEI is a national benchmarking survey of healthcare facility policies and practices dedicated to the equitable treatment and inclusion of LGBTQ+ patients, visitors and employees.
A record 906 healthcare facilities participated in the 2022 HEI survey, and 496 of those earned “LGBTQ+ Healthcare Equality Leader” designation.
The HEI evaluates and scores health-care facilities on detailed criteria in four categories:
• Foundational policies and training in LGBTQ+ patient-centered care
• LGBTQ+ patient services and support
• Employee benefits and policies
• Patient and community engagement
To receive the “LGBTQ+ Healthcare Equality Leader” designation, institutions must receive the maximum score in each section and earn an overall score of 100.
“This distinction is a reflection of our hospitals’ dedication to providing quality healthcare to all LGBTQ+ patients in a safe, welcoming environment,” said Rod Hanners, CEO of Keck Medicine. “Keck Medicine has adopted numerous initiatives to support LGBTQ+ patient-centered care, and we will continue to be champions of this community.”
The Keck Medicine Gender Affirming Care Program provides transgender, non-binary and gender-diverse patients access to comprehensive, affirming health care.
Additionally, the Keck Pride committee, founded in 2015, helps design and implement strategies to foster a welcoming environment for LGBTQ+ patients, families and employees. The health system also offers various training opportunities around LGBTQ+ health.